I made a comment about how staff members don't help even if they are online and this proves it. https://gyazo.com/51bd6203f8c3f7e5957c76fca4ae588f The hacker was roaming around for like an hour and i've sos'd like 10 times in the amount of time and /reported him and no staff came. One staff joined then left and didn't ban him. He was blatantly cheating also so idk why.
One of the staff members is an admin. But there’s not an excuse for the other two to help. Did you physically move servers and ask them to come and help? Because sometimes a /report message can be missed
I've seen this happen multiple times, from my own experience and from others. Would appreciate a better reporting system.
this has happened to me when im alting on kitpvp and someones blatantly hacking. i report him, sos him, nothing happens. ive had this happen twice where i (on an alt) go on the subserver another staff is on. I repeatedly message the staff member to come onto kitpvp and they ignore me or blow me off. i had to go onto my main account, onto the subserver, and message that same staff member to come onto kitpvp. only then did they listen
as Door said, the only one who gets on and does stuff. Glad to have you. we do get notifications in chat about it
There might be a slight possibility that, there is no staff member or they are busy in helping someone else.
